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OBBRN Advice Configuration Setup - Unable To Load transaction advice on Completion of Transaction from Electronic Journal (Doc ID 3044517.1)

Last updated on SEPTEMBER 02, 2024

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 14.7.0.0.0 version, Implementation Support


Unable to load Advices on OBB 14.7.

BIP Server has been configured successfully.

Advice RTF also uploaded in BIP Server successfully.

Advice is also attached to the function Activity Code which Can be Verified from the below tables :

-SRV_TM_BC_FUNCTION_CODE

-CMC_TM_ADVICE

-CMC_TM_ADVICE_FORMAT.


Error Encountered :
When we try to load Advice in OBB - Screen Stucks and following call in Network call is failing. Network activity also attached .har file:
https://<hostname>:<Port>/api-gateway/obremo-srv-bcn-branchcommon-services/obremo-srv-bcn-branchcommon-services/web/orchestrator/adviceCall

In cmc-advice-services logs we are facing following exception:

Inside sendAdviceFOP
12:29:59:427 | cmc-advice-services | DEFAULTENTITY | INFO | [,] | P.o.f.a.s.DefaultAdviceService.info | mediaIterator...
12:29:59:427 | cmc-advice-services | DEFAULTENTITY | INFO | [,] | P.o.f.a.s.DefaultAdviceService.info | getPreviewAdvice...
12:29:59:428 | cmc-advice-services | DEFAULTENTITY | INFO | [,] | P.o.f.a.s.DefaultAdviceService.info | getCmcTmAdviceFormatList...
12:29:59:431 | cmc-advice-services | DEFAULTENTITY | INFO | [,] | P.o.f.a.s.DefaultAdviceService.info | locale...
12:29:59:432 | cmc-advice-services | DEFAULTENTITY | INFO | [,] | P.o.f.a.s.h.DefaultReportServiceHandler.info | inside generateReport...
cmc-advice-services | DEFAULTENTITY | DEBUG | [,] | P.o.f.a.s.h.DefaultReportServiceHandler.debug | Exception in invoke run report>>{}
 

Solution

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In this Document
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