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Passbook Update Error DE-PBKNEW (Doc ID 3045100.1)

Last updated on SEPTEMBER 05, 2024

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When we make the passbook update transaction, system show the error message as below although passbook have enough pages.

ERROR
-----------------------
DE-PBKNEW: Pages in Passbook exhausted. New Passbook to be issued.
ST-SAVE-004: Failed to Save the Record.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go To Passbook update screen
2. Input the account number and passbook details
3. Save the modification.


Cause

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In this Document
Symptoms
Cause
Solution


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