My Oracle Support Banner

In PSDOT2CT, Debit account related information is not changing after enrich (Doc ID 3045909.1)

Last updated on SEPTEMBER 19, 2024

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
When user trying to change the debit account number before save, system allowing to change the debit account number but debit account related information is not getting changed upon enrich.

EXPECTED BEHAVIOR
-----------------------
User details should get updated after enrich again.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. launch - PSDOT2CT
2. Input the basic information to create RTGS outward transactions.
3. select the debit account and click on enrich option, it should be successful.
4. change the debit account and click on enrich, account number details getting updated properly. but debit account name not getting changed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot retain the details after enrich.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.