Generic Error Messages Shown when Payment Fails
(Doc ID 3046914.1)
Last updated on SEPTEMBER 15, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
------------------
While doing payment transaction such as internal or domestic transfers with more amount than available balance in an account,
When payment fails generic error shown as: Internal account transfer failed.
EXPECTED BEHAVIOR
-----------------------
When such error occurs more clear message should be displayed.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into application
2. Initiate payment transaction with more amount than available balance
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |