OBBRN || FX Sale Booked With Charge Waived But Till Balance Updated Incorrectly
(Doc ID 3046977.1)
Last updated on SEPTEMBER 17, 2024
Applies to:
Oracle Banking Branch - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.3.0 version, Implementation Support
ACTUAL BEHAVIOR
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On doing Teller Transaction-FX Sale (Walk-in) system updates the JOD till balance with charge amount as well, even if teller enabled Charge Waiver.
EXPECTED BEHAVIOR
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If charge is waived during Teller Transaction-FX Sale (Walk-in), it should not reflect in Till Balance.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to application.
2. Do Teller Transaction-FX Sale (Walk-in), waiving charges.
3. Verify Till Vault Position.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot waive charges as expected during Teller Transaction-FX Sale (Walk-in)
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |