OBCFPM CAMS - In CP initiation Existing Customers are Not Fetching
(Doc ID 3047848.1)
Last updated on SEPTEMBER 17, 2024
Applies to:
Oracle Banking Credit Facilities Process Management - Version 14.6.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.6.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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OBCFPM CAMS - In CP initiation Existing Customers are Not Fetching
In CP initiation, after inputting the External customer number data is not fetching.
EXPECTED BEHAVIOR
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Existing customer to be fetched
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBCFPM
2. Launch CP initiation
3. Click on Existing -> Select Customer
4. After Passing External Customer Number, no results are fetched
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot fetch existing customer from the LOV
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |