My Oracle Support Banner

ATM & Branch Locator Issue (Doc ID 3048380.1)

Last updated on SEPTEMBER 30, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When using the ATM & Branch Locator feature in OBDX, it only shows a drop down with ATM and Branch. Even when selecting any one of these inputs, no output is observed


EXPECTED BEHAVIOR

When using the ATM & Branch Locator feature in OBDX, it only shows a drop down with ATM and Branch. When selecting any one of these inputs, ATM branch locator should be coming properly.


STEPS

The issue can be reproduced at will with the following steps:
1. Log into OBDX
2. Selecting the ATM & Branch Locator option in homepage/Searching ATM & Branch Locator in search menu of retail user

Changes

 No changes done to hardware/product or environment cause this issue.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.