"Payment Cancellation Adapter not found." Error When Trying To Cancel Payment for Pay Later Transactions
(Doc ID 3048597.1)
Last updated on SEPTEMBER 20, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to cancel pay later option, the following error occurs.
ERROR
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Payment Cancellation Adapter not found.
Below error is observed in logs:
STEPS
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The issue can be reproduced at will with the following steps:
1. Login with retail account.
2. Initiate pay later transaction (existing payee/ own account/ ad-hoc payee).
3. After that we did payment cancellation for that pay later transaction.
4. Error coming on screen as "Payment Cancellation Adapter not found".
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot cancel transactions with pay later option.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |