InHouseChequeDeposit - How Reject Code Work For In House Cheque
(Doc ID 3048927.1)
Last updated on SEPTEMBER 20, 2024
Applies to:
Oracle Banking Branch - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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When Reject Code is selected in In-House Cheque Deposit Screen , Customer Panel disappeared and the inputted cheque number is also disappeared.
When Cheque number is reinputted , Bank is getting the improper error (Please provide account number).
EXPECTED BEHAVIOR
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Cheque no should not be disappeared when reject code is selected.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to In-House Cheque Deposit screen.
2. Select the Reject code.
3. Check no and customer panel is getting disappeared after an information msg (VAM account identified, please input currency and amount)
4. Re-input the cheque no, and user is getting the error " Please provide account number"
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot reject any cheque
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |