OBDX - OBCFPM - Document Uploaded Details are not visible in CFPM
(Doc ID 3049418.1)
Last updated on SEPTEMBER 30, 2024
Applies to:
Oracle Banking Credit Facilities Process Management - Version 14.6.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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OBDX - OBCFPM - Document Upload Details are not visible in CFPM
From OBDX user has created a New Facility, Collateral & uploaded Document.
After document upload, it can be seen that the document reference ID is present in OBRH Request & Provider Request.
But when we acquire the application in mid office (OBCFPM), uploaded document is not visible in the screen.
EXPECTED BEHAVIOR
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Document Attached in OBDX should be visible in the Mid Office (OBCFPM) screen
STEPS
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The issue can be reproduced at will with the following steps:
1. Perform a New Facility and Collateral from OBDX
2. Attach the Document in the OBDX screen
3. Submit the application in OBDX
4. Now acquire the Application in OBCFPM
5. Documents uploaded in OBDX is not visible in CFPM - Documents Tab
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view documents in CFPM - Documents Tab
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |