OBDX to OBSCF - Error While Creating The Invoice (Doc ID 3049729.1)

Last updated on OCTOBER 04, 2024

Applies to:

Symptoms

OBSCF - Error while creating the invoice

Invoice Create Request initiated from OBDX to OBSCF, and system gave response to 201.

But in OBSCF logs there is an error of "Error in initiating workflow
java.lang.Exception: Error in initiating workflow" and also OBDX user is not able to see the invoice.


ERROR
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10:01:18:707 | obscfcm-instruments-receivables-services | DEFAULTENTITY | ERROR | [,] | P.o.f.o.p.s.ConductorServiceImpl.error | Error in initiating workflow
java.lang.Exception: Error in initiating workflow


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Invoice from OBDX
2. Request hits the OBSCF and reverts as 201
3. In OBSCF, there is an error as "Error in initiating workflow"


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create Invoice from OBDX - OBSCF

Cause

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