RETRY FROM ACCOUNTING QUEUE – PQSACCQU FAILED EVEN THOUGH ACCOUNT STATUS WAS CHANGED
(Doc ID 3050091.1)
Last updated on SEPTEMBER 30, 2024
Applies to:
Oracle Banking Payments - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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RETRY FROM ACCOUNTING QUEUE – PQSACCQU FAILED EVEN THOUGH ACCOUNT STATUS WAS CHANGED
AT THE TIME OF TRANSACTION, THE ACCOUNT WAS MARKED FOR NO DEBIT – THEN THE STATUS WAS CHANGED AND RETRIED FROM ACCOUNTING QUEUE.
EXPECTED BEHAVIOR
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Accounting should be posted on Repost after correcting the Status
STEPS
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The issue can be reproduced at will with the following steps:
1. do a Transaction from OBPM for a Account marked as No Debit
2. Post Failure, Change the Status in FCUBS of the Account and remove no Debit
3. Repost the Entries again and check
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot repost the failed accounting transaction
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |