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"System cannot process the request currently. Please try later."Error Displayed for Checker on Internal Credit Line Closure Approval Screen (Doc ID 3050560.1)

Last updated on SEPTEMBER 30, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to view transaction details for Internal Credit Line (ICL) closure on checker screen, following error occurs.

ERROR
-----------------------
On Screen:
System cannot process the request currently. Please try later.

In Logs:
java.lang.NullPointerException: null,
 at com.ofss.digx.app.vam.assembler.internalcreditline.InternalCreditLineAssembler.toDomainObject(InternalCreditLineAssembler.java:41)
 at com.ofss.digx.app.vam.service.internalcreditline.InternalCreditLine.read(InternalCreditLine.java:74)
 at com.ofss.digx.appx.vam.service.internalcreditline.InternalCreditLine.read(InternalCreditLine.java:77)

STEPS
-----------------------
The issue can be reproduced with following steps:
1. Login via corporate maker. Navigate to Virtual Account Management (VAM) > ICL > Edit ICL
2. Click on close.
3. Login via corporate checker. Navigate to Pending for Approval screen. Open the above transaction details screen.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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