Wrong Accounting Posting For Close Out Withdrawal Transaction
(Doc ID 3052319.1)
Last updated on OCTOBER 09, 2024
Applies to:
Oracle Banking Branch - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.0.0 version, Production Support
ACTUAL BEHAVIOR
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Bank did close out withdrawal transaction in non-home branch for the account. The entries posted is incorrect.
EXPECTED BEHAVIOR
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Bank expects the entries needs to be posted in the branch where the close out withdrawal transaction done.
STEPS
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The issue can be reproduced at will with the following steps:
1. Close out withdrawal transaction in Non-home branch
2. Check the entries posted in FCUBS
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, incorrect entries were posted in home branch.
Changes
Reverted the change done, where offset branch was being sent as account branch to UBS. Offset branch should remain as the header branch (txn branch).
Static tags also corrected, made from Branch and to Branch null for 1321 and toBranch null for 1320 as that transaction branch is set.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |