Virtual Account Remittance Reconciliation File is Stuck in Uploaded Status
(Doc ID 3053629.1)
Last updated on OCTOBER 18, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Uploaded file remains in status uploaded on uploaded file inquiry screen.
EXPECTED BEHAVIOR
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Uploaded file should goes into error status with proper reject remark on uploaded file inquiry screen.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX Application
2. Navigate to toggle menu > file upload > file upload
3. Select appropriate file identifier for virtual account
4. Upload virtual account remittance reconciliation file more than define char in fields
(Example - reconciliation information - (allowed char- 255) Enterered char- 256 ,
Additional Information (allowed char- 255) Enterered char- 256,
Remarks (allowed char- 200) Enterered char- 210)
5. Navigate to toggle menu > file upload > uploaded files inquiry
6. Uploaded file is stuck in uploaded file inquiry screen
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |