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RTGS transaction is getting errored with PT-REF-05 (Doc ID 3053813.1)

Last updated on OCTOBER 18, 2024

Applies to:

Oracle Banking Payments - Version 14.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.6.0.0.0 version, Production Support

RTGS Inward Pacs.004 message gets errored

Detailed Description: Some Beneficiary banks return RTGS transaction with 'OrgnlEndToEndId' tag with alphanumeric character after /XUTR/ tag.
This causes exception and message gets errored.
Eg: /XUTR/ESFB202409216001757748. System is accepting only numeric characters after /XUTR/ tag.

< OrgnlEndToEndId >/XUTR/2426506004276000</ OrgnlEndToEndId > - Gets processed
< OrgnlEndToEndId >ESFB202409216001757748</ OrgnlEndToEndId > - Gets processed
< OrgnlEndToEndId >/XUTR/ESFB202409216001757748</ OrgnlEndToEndId > - Fails


ERROR
-----------------------

PT-REF-05
Failed to parse the message


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is getting error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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