My Oracle Support Banner

Total Charge Icon In Charges Segment Not Opening Any Popup On Click. (Doc ID 3054732.1)

Last updated on OCTOBER 25, 2024

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Total Charge Icon in charges segment not doing anything

The total charges icon present in Charge Details segment is not opening any popup on click. The Detailed View icon next to it is opening the popup and displaying the charge details.
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Open any BC issuance screen (GL/Walkin/Account
2.Go to Charge Details segment
3. Total charge details is available
4. No response on click on


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.