OBPM | Process Status Shown As Exception When IMPS Payment Is Uploaded From C2B Channel
(Doc ID 3055656.1)
Last updated on NOVEMBER 29, 2024
Applies to:
Oracle Banking Payments - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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Process status Shown as Exception when IMPS payment is uploaded from C2B Channel
EXPECTED BEHAVIOR
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Payment summary should be shown correctly.
STEPS
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The issue can be reproduced at will with the following steps:
1. Upload SDMC c2B FILE with IMPS Payments
2. verify the consol batch and consolidated accounting entry
3. Check the Payment in PJDOVIEW - Status is Processed and not in any queue
4. Check payment process status in PMSBTTXN, it is shown as in Exception
Please note IMPS payments are fully processed but bulk file payment status summary is showing as Exception and hence creating issue in Status sync between OBDX and OBPM and ultimately showing in correct payment status to Corporate End user
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |