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OBPM|Incorrect Creditor Acc Mapped In Underlying Customer Transfer (Doc ID 3056282.1)

Last updated on NOVEMBER 11, 2024

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
 After uploading an incoming RTGS Pacs009 Cov with underlying customer trf details including creditor account other id,
 system incorrectly maps the creditor account of the main transaction ( Vostro account) to the creditor account in underlying transaction

EXPECTED BEHAVIOR
-----------------------
 The system should pick up creditor account from underlying customer transfer details

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload an incoming RTGS Pacs009 Cov with underlying customer trf details including creditor account other id
2. Message is successfully uploaded
3. Incoming T-2 txn is formed
4. Underlying customer transfer details are updated as per the incoming Pacs009 Cov

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the correct Creditor Account

Cause

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In this Document
Symptoms
Cause
Solution
References


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