My Oracle Support Banner

Record is Not in Sync With the Side Scrollable List on the Manual Allocation Screen (Doc ID 3056724.1)

Last updated on NOVEMBER 05, 2024

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Scrollable list does not shifts focus as per selected record in list on manual allocation screen.

EXPECTED BEHAVIOR
-----------------------
Left side scrollable list should show same selected record as per right side details on manual allocation screen.


STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Login the application as corporate user who has more than 10 manual allocation transactions
2. Navigate to toggle menu > reconciliation and allocation > manual allocation
3. Select any record at position > 10 in list
4. When details of new records are loaded on right hand side left hand side scrollable list does not show focus on same record

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.