OBPM|DRLQ/CRLQ Status Not Getting Updated In MX Incoming Screens (Doc ID 3057895.1)

Last updated on NOVEMBER 11, 2024

Applies to:

Symptoms

On : 14.7.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
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 DRLQ/CRLQ status not getting updated in MX incoming screens 

 

EXPECTED BEHAVIOR
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a) DRLQ/CRLQ status is NULL--> Should be liquidated based on the accounting handoff status
b) External accounting check status is NULL--> Should be updated
c) External accounting check reference is NULL--> Should be updated

STEPS
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The issue can be reproduced at will with the following steps:
1. Initiate an incoming MX payment
2.Payment is successfully processed
3. Txn available in PSDICBVW screen
4. Txn status is processed
5. Accounting handoff is successful
a) DRLQ/CRLQ status is NULL--> Should be liquidated based on the accounting handoff status
b) External accounting check status is NULL--> Should be updated
c) External accounting check reference is NULL--> Should be updated
 

Cause

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