MX Incoming RTGS Passthrough message is going to COVR Queue (Doc ID 3058718.1)

Last updated on NOVEMBER 18, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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SWIFT MX Incoming RTGS passthrough message is going to COVR queue

EXPECTED BEHAVIOR
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SWIFT MX Incoming RTGS passthrough message should get processed successfully and new OBPM contract should be created

STEPS
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The issue can be reproduced at will with the following steps:
1. In UAT of latest production image
2. Process MX Incoming RTGS passthrough message
3. Check the message goes to cover queue instead of new contract creation successfully

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see the new OBPM contract created for MX Incoming RTGS passthrough message

Changes

 Application fix will set redirect account properly to resolve debit account.

Cause

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