Chequebook Request Failed With Arabic Address
(Doc ID 3058750.1)
Last updated on NOVEMBER 25, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
When attempting to Cheque Book Request,
the following error occurs.
ERROR
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Invalid description
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as Corporate/Retail User
2. Navigate to Toggle Menu >> Accounts >> Current & Savings >> Cheque Book Request
3. If Customer's Address contains Arabic Characters then System gives above Validation Error.
BUSINESS IMPACT
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The issue has the following business impact:
1. Customer who's Address maintained in Arabic are not able to proceed Cheque Book Request.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |