My Oracle Support Banner

PGDOURTN: Outward Return Transactions Debiting From Available Balance Instead Of Uncollected Funds (Doc ID 3059281.1)

Last updated on NOVEMBER 15, 2024

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Goal

Outward return cheque is taking the return amount from Available Balance instead of Uncolletced Balance.
Steps to simulate the scenario.
1. Input the transaction in "Outbound Clearing Transaction Input" in PGDOTONL screen.
2. Return the cheque in PGDOURTN.
Customer account statement has both the entries, but system has not removed the uncollected amount.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.