Unstructured Address Not Retained For Inbound SEPA Payment (Doc ID 3060385.1)

Last updated on NOVEMBER 24, 2024

Applies to:

Symptoms

Actual Behavior

Manually entered debtor address is not getting saved.
When we add a Debtor Address in Additional Details and press Save it gets removed.
And during authorization, user gets the error PA-RULE-08 - "If Unstructured address lines are not maintained, the Town name and Country fields are mandatory in Structured address for $1"
 
Expected Behavior

Structured address should retain after save. So that during auth this can be validated and this should not throws error "PA-RULE-08"

Steps

The issue can be reproduced at will with the following steps:
1. Input manual inbound SEPA CT transaction
2. input Debtor structured details
3. Save
4. Check the inputted Debtor structured details is exist or not
5. Authorize the transaction and check any error.

Business Impact

The issue has the following business impact:
Due to this issue, users cannot authorize the transaction.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.