OBDX -> OBVAM - Unable to Initiate Virtual Account Creation when Linked to Real Account (Doc ID 3061027.1)

Last updated on NOVEMBER 29, 2024

Applies to:

Symptoms

OBDX -> OBVAM - Unable to Initiate Virtual account when linked to Real Account

User is Unable to Initiate Virtual account as system throws error when linked to Real Account


ERROR
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VAM-ACN-033 - Structure Code and VirtualParentAcc are applicable for linkage at Structure level.


STEPS
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The issue can be reproduced at will with the following steps:
1. Click on virtual Account Manager
2. Initiate Create Virtual Account
3. Select Virtual Id and Product
4. In Linkage Tab< Select Real Account and select real account no: from LOV
5. click on Submit and confirm, system throws error


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot initiate a VA and link it to RA

Changes

Cause

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