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Issue In Inward Cross Border Transaction (PSDICBCT) With No-Credit Account In OBPM Not Moving To ECA Queue (Doc ID 3061146.1)

Last updated on DECEMBER 05, 2024

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Issue in Inward Cross border Transaction (PSDICBCT) with No-Credit Account in OBPM


There is issue we found in the Inward cross border (Generic ISO cross wire) PSDICBCT customer transfer screen.
When we initiated the transaction from PSDICBCT with No credit account then its updating the transaction status as Return Initiated rather than moving the transaction to
ECA queue.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Creating inbound cross border customer transfer manually from screen PSDICBCT with credit account no 040900004308 marked as “NO_CREDIT”
2. It is failed with error message that account is marked as no credit and failed
3. In the view screen PSDICBVW then found transaction status showing as “Return Initiated.
3. click on the view queue then its not showing the record in the ECA queue so that transaction could be retried after changing the account status from No Debit to Normal.


Cause

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In this Document
Symptoms
Cause
Solution


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