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OBSCF - Blank Dashboard with No Widgets or Tiles (Doc ID 3061335.1)

Last updated on DECEMBER 05, 2024

Applies to:

Oracle Banking Supply Chain Finance - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
OBSCF - Blank Dashboard with no widgets/tiles

After logging in as Admin User, user is unable to see any dashboard or widgets/tiles on screen.
And when checked in Tiles also there are no tiles to add into the dashboard.


EXPECTED BEHAVIOR
-----------------------
System should display the tiles in dashboard and also allow user to choose it from the Tiles tab


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBSCF using Admin User
2. In the Homepage verify if the dashboard is displayed
3. Also check if the tiles are present in the tiles tab to add it


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view /add tiles into the dashboard

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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