"Timed out exception." Error Displayed for Corporate Loan Details PDF Download
(Doc ID 3061446.1)
Last updated on DECEMBER 05, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
When attempting to download corporate loan details, following error occurs.
ERROR
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On Screen:
Timed out exception.
In Logs:
ERROR | com.ofss.digx.infra.converter.content.PDFConverter | Failed processing of PDF for response of the type com.ofss.digx.app.corporateloan.dto.account.LoanAccountResponse and media type {}
2024-11-12T09:21:11.685Z,javax.xml.transform.TransformerException: com.ofss.fc.datatype.exception.InvalidDateException: The date is not valid.,219112218914
2024-11-12T09:21:11.685Z, at com.sun.org.apache.xalan.internal.xsltc.trax.TransformerImpl.transform(TransformerImpl.java:739),219112218914:
STEPS
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The issue can be reproduced with following steps:
1. Login via corporate user.
2. Navigate to Accounts > Corporate Loan & Finance > Corporate loan details (able to see inside Overview screen - Loan maturing - View all Loan option).
2. Click on the Loan reference number.
3. Click Download select pdf and try to open after download.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |