Unable To Perform Cross Border Transaction In PSDOCBCT Screen With Error Code: PX-PROC-046 (Doc ID 3061471.1)

Last updated on DECEMBER 10, 2024

Applies to:

Symptoms

User is trying to make Outgoing Cross border MX transaction in screen PSDOCBCT but fails with the error code PX-PROC-046 arises. It says, 'Payment chain building failed - either RMA setup is missing or currency correspondent not found or Parties not part of the selected Network.'

User have made the following screen maintenances for this purpose:
PMDHSTPR, PMDSORCE, PMDSORNW, PMDNWCOD, PMDNCPRF, PMDNWPRF, PMDACCTL, PMDCTOFF, PSDOGWNP
In addition, RMA detailed and currency correspondence maintenance on screens PMDRMAUP and PMDCYCOR has also been configured.
While creating RMA between Issuer and Correspondent they have used Message Type as MX.

In logs - we can observe that Receiver failure as follows:

Oct 29, 2024, 11:17:09 AM: [ Server ID : 1 ] [ Thread ID : 28 ] [INFO] GenericWiresPaymentChainService--> paymentChainRec.getBankCode() in cover case:MEZNPKKA005
Oct 29, 2024, 11:17:09 AM: [ Server ID : 1 ] [ Thread ID : 28 ] [INFO] GenericWiresPaymentChainService--> paymentChainDto.getAccWithInst2Code():MEZNPKKA005
Oct 29, 2024, 11:17:09 AM: [ Server ID : 1 ] [ Thread ID : 28 ] [INFO] GenericWiresPaymentChainService--> paymentChainDto.getReceiver():null
Oct 29, 2024, 11:17:09 AM: [ Server ID : 1 ] [ Thread ID : 28 ] [INFO] GenericWiresPaymentChainService--> Receiver is null.. Returning false from buildPaymentChain..
Oct 29, 2024, 11:17:09 AM: [ Server ID : 1 ] [ Thread ID : 28 ] [INFO] AbstractGenericWiresOutTxnProcessor-->Payment chain build failed


ERROR
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PX-PROC-046 Payment chain build failed

STEPS
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The issue can be reproduced at will with the following steps:
1. Perform Cross Border Transaction in PSDOCBCT Screen - Error code: PX-PROC-046

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot perform Cross Border Transaction in PSDOCBCT screen.

Cause

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