View PDF Directly (Content) In IOS App Is Not Working
(Doc ID 3062223.1)
Last updated on DECEMBER 31, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
When attempting to open downloaded PDFs on iOS Mobile App,
the following error occurs.
ERROR
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"Error in downloading file"
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX iOS Mobile Application as Corporate/Retail User.
2. Go to Account >> Current and Savings >> Transactions
3. Click on Kabab-Menu and select "Pre-generated Statement"
4. Click on PDF link to download a selected Statement.
5. System shows "Error in downloading file".
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
1.Customer is not able to download any PDF on iOS Mobile Devices.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |