My Oracle Support Banner

Accounting Handoff Is Blank For MC Issuance Initiated From OBPM And OBDX (Doc ID 3062471.1)

Last updated on DECEMBER 10, 2024

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Accounting handoff for Transaction Amount is blank for MC issuance initiated from both OBPM and OBDX.
Charges entry and related Vat entries are success and available in the statement.

EXPECTED BEHAVIOR
-----------------------
Accounting details should not be blank.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new record in PIDINSIS
2. Save the transaction.
3. Authorize the transaction.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.