How to Modify Content of Email Body for Service Request Closure Success Alert?
(Doc ID 3062519.1)
Last updated on DECEMBER 11, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Goal
After changing status of Service Request from 'In Progress' to 'Completed' successfully by Admin user handling the Service Request, 'Service Request Closure Success' alert is sent to customer. How to modify content of Email body for this Service Request Closure Success alert sent to the Customer/User?
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Goal |
| Solution |
| References |