Bulk file status not processing when multiple entities
(Doc ID 3062530.1)
Last updated on DECEMBER 16, 2024
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Production Support
ACTUAL BEHAVIOR
File status is "Verified" whereas Record status is "Completed" for Bulk File upload.
EXPECTED BEHAVIOR
Both file and record statuses should be similar and not have completely different statuses.
STEPS
The issue can be reproduced at will with the following steps:
1. Login via the user. Navigate to > Bulk File Upload
2. Upload the SDSC file.
3. View the Fie Upload Inquiry screen for the uploaded file.
4. The file status is verified whereas the record statuses are completed
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users are unable to determine the exact status of records and file and both represent different information.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |