OBBRN - Cash Deposit - Submit is Resulting NULL Response
(Doc ID 3063666.1)
Last updated on DECEMBER 22, 2024
Applies to:
Oracle Banking Branch - Version 14.6.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
OBBRN - Error on Submit in Cash Deposit - Error null null
In Cash Deposit screen, after filling all the details and clicking on submit, system is throwing error.
ERROR
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Error - null:null
In Request Audit -
"message": "Invocation of method 'convert' in class java.lang.Class threw exception java.lang.NumberFormatException: null at DEFAULTENTITY/OBREMO_TELLER/invokeExtAccounting/FcubsAccountingRoute/FcubsAccounting/RequestTransformationTemplate[line 109, column 35]"
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBBRN
2. Launch Cash Deposit
3. Fill in the details
4. Click Submit
5. System is throwing error
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot complete Cash Deposit Submit.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |