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PXDOTONL 'Related Reference Number' Not Populating After 'Enrich' (Doc ID 3063937.1)

Last updated on DECEMBER 18, 2024

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.0.0 version, Production Support

ACTUAL BEHAVIOR
---------------
PXDOTONL 'Related Reference Number' not populating after 'Enrich'


EXPECTED BEHAVIOR
-----------------------
Related Reference Number' should populate after click 'Enrich


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Fill all the details in PXDOTONL screen.
2. Verify the data after clicking 'Enrich' button.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot save the Record.

Cause

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In this Document
Symptoms
Cause
Solution


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