OBCFPM - Retrieving the Completed Application Information from Completed Tasks (Doc ID 3064100.1)

Last updated on DECEMBER 24, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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OBCFPM - Retrieving the Completed Application Information from Completed Tasks

When use retrieve the completed application information, the data pertaining to Credit, Risk and Legal evaluation is not appearing.

Also, Data segment KYC and Awaiting Report are appearing which are not required.


EXPECTED BEHAVIOR
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Stages that were present during the Credit Application should be displayed in Completed Tasks.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a credit application and complete the workflow
2. Search the application in Completed Tasks
3. Stages like KYC, Awaiting Report are displayed which were not used during application
4. Stages like Credit, Risk and Legal Evaluation are no displayed which were present during application


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are unable to see the actual stages the application has gone through.

Changes

Cause

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