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OBTFPM - 14.7.0.1.0 - During Guarantee Issuance Process After Approval Stage Handoff To OBTF Call Is Not Working (Doc ID 3064143.1)

Last updated on DECEMBER 28, 2024

Applies to:

Oracle Banking Trade Finance Process Management - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
In OBTFPM system, Guarantee Issuance process upon approving the transaction from Approval stage hand off call to OBTF did not
happen. Unable to find handoff call in obrh request audit. Htaks-addn_dtls table could see 2 approval 1 stage status is completed.


EXPECTED BEHAVIOR
-----------------------
Handoff call should happen in OBTF after receiving approved transaction
 

STEPS
----------------------
The issue can be reproduced at will with the following steps:
1. Sign into OBTFPM application
2.Go to Trade Finance
3.Guarantee Issuance process
3.Check hand off call status in OBTF end


Cause

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In this Document
Symptoms
Cause
Solution
References


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