Outward Cheque Clearing Return Is Not Picking Return GL From PGDNCYPR In OBPM (Doc ID 3065266.1)

Last updated on JANUARY 06, 2025

Applies to:

Symptoms

ACTUAL BEHAVIOR
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user maintained the return GL along with return accounting code for Outward cheque clearing in PGDNCYPR (Clearing network ccy preference maintenance screen)

but when initiating a return of Outward cheque clearing then it is not picking up the return accounting code and not considering the return GL for posting return entries as mentioned in the attachment.
 

EXPECTED BEHAVIOR
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Outward cheque clearing return has to be picking return GL from PGDNCYPR

STEPS
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The issue can be reproduced at will with the following steps:
1. Maintained the return accounting code details along with Return GL in PGDNCYPR.
2.While doing return of outward cheque clearing then neither it is picking up the return accounting code from above maintenance nor taking the return GL for passing the accounting entries of return chq clearing.
3.Return transaction ref no 2428901668347000 for outward cheque clearing.
4.Original transaction ref no 2428901668053000 for outward cheque clearing.

Cause

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