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Initiator/Approver Page Details Not Loading For Repeat Transfer Cancellation (Doc ID 3065595.1)

Last updated on DECEMBER 31, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Transaction Details page is coming BLANK for stopped Standing Instruction transaction.

EXPECTED BEHAVIOR
-----------------------
Transaction Details must come for stopped Standing Instruction transaction as well.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as a Corporate User.
2. Navigate to Toggle Menu >> Payments >> Payment Inquiries >> Repeat Transfers Inquiry
3. Search for list of Standing Instructions a.k.a Repeat Transfers
4. Select a Standing Instruction
5. Click Stop and Submit.
7. Now navigate to Transactions >> My Initiated List
8. Click Reference ID for this last Stopped SI.
9. Transaction Details sections is not loading.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

1. Bad UI experience.

Cause

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In this Document
Symptoms
Cause
Solution
References


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