OBPM - User Is Not Able To Copy/select The Contract Reference Number From PBDOTONL Screen (Doc ID 3065920.1)

Last updated on JANUARY 12, 2025

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Copy of Transaction Reference Number is not happening in single click

EXPECTED BEHAVIOR
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Expectation is to allow copy in single click

STEPS
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The issue can be reproduced at will with the following steps:
1. User launches PBSOTONL screen and click blind search.
2. From the result, double click any of the contract reference.
3. System opens up the detailed screen with the details (PBDOTONL)
4. If user wants to copy or select the "Transaction Reference Number", System is not supporting. User have to try multiple times to select or copy the reference.
5. If user double click the reference or trying to select, it is not happening in one shot. Out of multiple times, once user is able to select and move on.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot copy the reference number

Changes

Cause

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