ISO Payments Rejecting When Declined In RN (Doc ID 3066280.1)

Last updated on JANUARY 07, 2025

Applies to:

Symptoms

Actual Behavior  

Inbound SEPA payment is referred in RiskNarrative. Decision is taken to decline referral and 100 response is sent back to Flexcube. Payment is Rejected which is wrong.


Expected Behavior

Decision is taken to decline referral, and 100 response is sent back to Flexcube. Payment should be auto cancelled, and no entries are passed.


Steps

The issue can be reproduced at will with the following steps:
1. Do a cross border transaction with sanction check
2. Make sure that 100 status is mapped to rejected and auto cancellation as Yes
3. Check the Sanction queue response


Business Impact

The issue has the following business impact:
Sanction queue status is updated with R instead C.
Since we have set 100 as reject with auto cancellation as Yes in status mapping, we expect the transaction sanction status to be cancelled instead of rejected.

Changes

Cause

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