OBTF: Claim Date Is Not Updating In Claim Lodgement And Claim Amendment In LCDGCLM / LCDGUONL (Doc ID 3066810.1)

Last updated on JANUARY 29, 2025

Applies to:

Symptoms

On : 14.7.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
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Claim Date is not updating in Claim lodgement and claim amendment in LCDGCLM / LCDGUONL

We have lodged a claim and then did Claim amendment but noticed Claim Date has not been updated in guarantee claim amendment.


 

EXPECTED BEHAVIOR
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Claim date to be updated properly

STEPS
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The issue can be reproduced at will with the following steps:
Goto LCDGCLM
Lodge a claim with Extend or settle option. Save and Authorize the claim
Unlock the contract under LCDGCLM and select Extend or Settle option as Extended.
update guarantee expiry date and local guarantee expiry date
Visit Advices tab and update FFT for MT767 advice
Click on Save
Verify claim date in LCDGCLM and LCDGUONL

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, claim date not getting updated

Cause

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