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BC Operations Screen Drawer Name And Customer Id Values For Any BC Number Not Showing (Doc ID 3067020.1)

Last updated on JANUARY 13, 2025

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
System is not displaying Drawer name and Customer Id for a given BC No (Ex:- 5163) for Enquiry operation for OMAN.
1. Drawer Name:- HTML Page wrongly having payload().drawerName1 instead of payload().drawerName.
2. CustomerId :- API not returning drcustomerId value for the BC No.

EXPECTED BEHAVIOR
-----------------------
System has to display drawer name and customer ID

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In the BC operation screen.
2. Drawer name and customer ID values for any BC number
3. system is not displaying the drawer name and customer ID for the BC number


Cause

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In this Document
Symptoms
Cause
Solution
References


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