Search Account Is Not Filtering Based On Currency And Account Name During Transfers. (Doc ID 3068165.1)

Last updated on FEBRUARY 03, 2025

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Search Account is not filtering based on Currency and Account Name during Transfers.

EXPECTED BEHAVIOR
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Search Account must filter based on selected Currency and imputed Account Name during Transfers.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as Corporate Customer
2. Navigate to Toggle Menu >> Payments >> Transfers >> Transfer - Adhoc Payee
3. Select Account drop-down and click Search
4. Search Account pop-up window appears.
5. Select Currency Code but System is giving "No data to display."
7. Input Account and System behaves properly.
8. Input Account Name but System displays "System cannot process the request currently. Please try later."

BUSINESS IMPACT
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The issue has the following business impact:

1. Corporate Customer with more than 100 Debit Account can't sort the tables based on filter options.

Cause

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