OBTF | BC/IBDTRONL | Issue In Changing Operation Code From 'DIS' To 'COL' (Doc ID 3068330.1)

Last updated on JANUARY 23, 2025

Applies to:

Symptoms

On : 14.7.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
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OBTF | BC/IBDTRONL - Issue in changing operation code from 'DIS' to 'COL'
 
Issue:
1. Unable to save bill due to ELCM error.
2. Now the blocked amount on the settlement account is increased (to 2,4XX,XXX.XX i.e... Reversal of discounted amount from customer account). Ideally amount block should take place only after         successful SAVE of bill. On every attempt to save the bill the blocked amount is getting increased.

Analysis:
On Every attempt to SAVE the addressed bill a new record in TFTB_ECA_REQUEST_MASTER is inserted with ECA_process_stat as ‘A’ which is an issue, it should insert with ECA_process_stat as ‘A’ only on successful save of bill.

STEPS
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The issue can be reproduced at will with the following steps:
1. A Bill is unlocked which is in operation ‘DIS’.
2. After Unlock, Operation is changed from DIS-> COL.
3. Settlement account “7XXXXXXXXX” balance is verified before SAVE, and it is 2,1XX,XXX.XX
4. Now tried to save the transaction and faced this ELCM error.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are unable to save the bill. .

Cause

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