Screen Keeps on Loading While Blocking Not Used Cheque under Cheque Status Inquiry Screen (Doc ID 3068749.1)

Last updated on FEBRUARY 03, 2025

Applies to:

Symptoms

ACTUAL BEHAVIOR
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While blocking a cheque having status as 'Not Used' under Cheque Status Inquiry screen by clicking on Block link under Action, the screen keeps on loading and cheque blocking is not successful.

EXPECTED BEHAVIOR
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User should be able to block the cheque request which is in 'Not Used' status by clicking the Block link under Action column on Cheque Status Inquiry screen.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login into the application.
2. Use the toggle menu and navigate to Accounts > Current & Savings > Cheque Status Inquiry.
3. Click on the Block link under Action column to block cheque. The screen keeps on loading and cheque block is not successful.

Cause

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