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OBPM| Summary Screen Missing Some Queue Codes (Doc ID 3069647.1)

Last updated on FEBRUARY 20, 2025

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Summary screen missing some queue codes

 
When viewing a txn tanked in Non STP queue in PTSOVIEW summary screen, it only shows a status as EXCEPTION but do not show QUEUE CODE which is actually available if we refer the detail screen. 

EXPECTED BEHAVIOR
-----------------------
Correct queue code should appear in summary screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to PTSOVIEW summary screen - NSTPQ.
2. Only shows a status as EXCEPTION but do not show QUEUE CODE which is actually available if we refer the detail screen.
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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