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View All Payees URL on Payment Dashboard Shows Blank Page (Doc ID 3069819.1)

Last updated on FEBRUARY 03, 2025

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

When attempting to clicks on View All Payees URL,
the following error occurs.

ERROR
-----------------------
BLANK SCREEN


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as Corporate/Retail User.
2. Navigate to Toggle Menu >> Payments >> Payment Dashboard.
3. Clicks on View All Payees link.
4. System shows Blank Page.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

1. Customer is not able to navigate to see his List of Beneficiaries.

NOTE: For 22.2.5.0.0.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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