OBBRN: BC - Issue Against Account failed with Error RM-TX-EX-01 , RVAL-007 & RM-TX-PM-01
(Doc ID 3071280.1)
Last updated on FEBRUARY 16, 2025
Applies to:
Oracle Banking Branch - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.0.0 version, Implementation Support
OBBRN: BC - Issue against Account.
Users are getting unhandled exception error on clicking the submit.
ERROR
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RM-TX-EX-01: Unhandled Exception Occurred
RVAL-007: User Authentication Failed
RM-TX-PM-01: Transaction status is pending, waiting for the notification from payment system at sent back stage
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to 'Servicing Transaction - BC issue against account' screen
2. enter the details
3. Click on Submit.
4. Error is thrown
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, user is unable to Complete the BC issuance Transaction against account.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |